Terms of Service, Stylement

1. Agreement to Terms

These Terms of Service (“Terms”) are a binding agreement between you and STYLEMENT LLC, a Texas limited liability company (“Stylement,” “we,” “us,” or “our”). They govern your use of the Stylement app and website, the Stylement Studio app used by professional stylists, and the Valise travel experience (together, the “Service”).

By accessing or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, you may not use the Service.

2. Who Can Use the Service

You must be at least 13 years old.
If you are under 18 (or the age of majority where you live), you may use the Service only with the involvement and permission of a parent or legal guardian, who agrees to these Terms on your behalf.
If you use the Service on behalf of a business, you represent that you are authorized to accept these Terms for that business.
You may not use the Service if you are barred from doing so under applicable law.

3. Description of Services

Stylement is a digital styling platform. Depending on how you use it, the Service lets you:

Upload and organize clothing into a digital closet, and build outfits and lookbooks
Receive styling recommendations, including AI-assisted suggestions
Work with a personal stylist, or (for stylists) serve your own clients through Stylement Studio
Plan trips and receive a styled trip guide through Valise
Book sessions, meet over in-app video sessions, exchange messages, and complete purchases where offered

Features may change, be added, or be removed over time. We may also offer new tools, and some features are limited to particular paid plans.

4. User Accounts

To use most of the Service you must create an account. You agree to:

Provide accurate and complete information and keep it current
Keep your login credentials secure and not share your account
Be responsible for all activity that happens under your account
Notify us promptly if you believe your account has been compromised

5. Your Content

What you own

You keep ownership of the content you add, including clothing images, outfit combinations, notes, and personal style data (“Your Content”).

The permission you give us

By adding Your Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and process it, and to create formats such as flat-lays and thumbnails, in each case only to operate, provide, secure, and improve the Service for you. We do not use Your Content for public marketing without your permission.

Your responsibility for what you upload

You represent that you have the rights needed to upload Your Content and that it does not infringe anyone else’s rights. If your content includes an image of another person, you are responsible for having their permission where one is required.

6. Working With a Stylist

If you choose to work with a stylist:

You grant that stylist permission to view and interact with your closet and styling data
Stylists may create outfits, recommendations, and edits within your account
You can revoke a stylist’s access at any time from within the app
A stylist may ask to record a video session for their styling notes. Recording happens only if you agree in the call, and how recordings are stored and deleted is described in our Privacy Policy

Stylists are independent professionals, not our employees or agents. Styling advice comes from the stylist, and we are not a party to, and are not responsible for, the relationship, advice, or arrangements between you and a stylist.

7. For Stylists and Other Professionals

If you use Stylement Studio to serve clients, the following also applies to you:

Independent status. You are an independent business. Nothing in these Terms creates an employment, agency, partnership, or franchise relationship between you and us.
Your clients are your responsibility. You are responsible for your relationship with your clients, for the advice and services you provide, and for the information you enter about them. You must have the right to add each client’s details, photos, sizes, and messages, and you must give your clients their own privacy notice and honor their requests. See our Privacy Policy, where we act as your service provider for that client data.
Fees and plans. Access to Studio features may require a paid subscription, which may be billed per seat. You agree to the plan and price shown at purchase.
Payouts. Payments you collect from your clients are processed through Stripe, including Stripe Connect, and are subject to Stripe’s applicable agreements. Payout timing and holds are determined by the payment processor. You are responsible for any chargebacks, refunds, and disputes arising from your own client charges.
Taxes. You are solely responsible for determining, collecting, reporting, and remitting the taxes that apply to your earnings, and for any related tax filings.
Session recordings. You may record a video session only through the in-app recording flow, which asks for your client’s consent in the call. You must not record or capture a session by any other means without every required consent, and you are responsible for complying with the recording and wiretap laws that apply to you and your client. Recordings and transcripts are provided for your own styling notes and are stored and deleted as described in our Privacy Policy.
Conduct. You will act professionally and lawfully, and will not use the Service to mislead or harm your clients.
Suspension. We may suspend or close a professional account that violates these Terms, misuses client data, or creates risk for clients or the Service.

8. Subscriptions, Billing, and Auto-Renewal

Some parts of the Service are paid. Where they are:

You agree to pay all fees and applicable taxes for the plan or item you select, at the price shown at the time of purchase.
Payments are processed by third-party providers (such as Stripe, or an app store if you buy through one). We do not receive or store your full card details.
Automatic renewal. Subscriptions renew automatically at the end of each billing period (for example, monthly or yearly) at the then-current price, until you cancel. We will tell you the price and billing frequency before you subscribe.
How to cancel. You can cancel at any time from your account settings, or, if you subscribed through an app store, through that store. Cancellation takes effect at the end of the current billing period, and you keep access until then.
Price changes. We may change prices. We will give you advance notice, and changes apply to the next billing period after the notice.
Free trials or introductory offers convert to a paid subscription unless you cancel before the trial ends, and any special conditions will be disclosed when offered.

9. Refunds

Except where required by law or expressly stated at the time of purchase, fees are non-refundable and there are no refunds or credits for partial periods. Nothing in this section limits any non-waivable refund or cancellation rights you have under the law where you live, including statutory withdrawal or “cooling-off” rights for consumers in the EU and UK. If you purchased through an app store, that store’s refund policy applies to those purchases.

10. Purchases Through App Stores

If you download our app from, or make a purchase through, a third-party app store (such as Apple’s App Store or Google Play), that store’s terms also apply, and that store, not us, handles billing and refunds for those purchases. Where a store requires it, its terms govern such purchases, the store may be a third-party beneficiary of these Terms, and you agree to comply with the store’s usage rules.

11. Shopping Links and Third-Party Services

The Service may show products from, or link to, third-party retailers and services we do not control. Prices, availability, and product details are set by those third parties, and we are not responsible for their sites, products, or policies. Some “shop the look” links may be affiliate links, meaning we may earn a commission if you buy. Your dealings with any third-party retailer or service are between you and them.

12. AI Features

Some features use artificial intelligence to tag items, arrange flat-lays, suggest outfits or packing, extract trip details, draft a stylist’s private notes from a video session recorded with consent, and generate virtual try-on previews. AI output can be inaccurate or incomplete. Virtual try-on and styling suggestions are illustrative and are not a guarantee of fit, appearance, availability, or results, and they are not professional, medical, or financial advice. Use your own judgment before relying on them. How your data is handled by our AI providers is described in our Privacy Policy.

13. Acceptable Use

You agree not to:

Upload unlawful, harmful, infringing, or offensive content
Violate the rights of others, including privacy and intellectual property rights
Upload content that depicts another person without any permission you are required to have
Interfere with, disrupt, or attempt to gain unauthorized access to the Service or its systems
Scrape, harvest, or use automated means to access the Service except as we expressly allow
Use the Service for unauthorized commercial purposes, or to build a competing product

14. Intellectual Property

The Service, including its design, branding, software, and the content we provide, is owned by us or our licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. You may not copy, modify, distribute, sell, reverse engineer, or exploit any part of the Service except as the law allows. If you send us feedback or suggestions, you grant us permission to use them without obligation to you.

15. Copyright and DMCA

We respect intellectual property rights and expect users to do the same. If you believe content on the Service infringes your copyright, send a notice with the information required under the U.S. Digital Millennium Copyright Act (DMCA) to our designated agent at the contact address below. We will respond to valid notices, including by removing infringing content, and we may disable or terminate the accounts of repeat infringers.

16. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not guarantee that the Service will be uninterrupted, error-free, or secure, and we do not guarantee any particular styling outcome, purchase result, or appearance. Styling guidance is subjective and based on the information available. Some places do not allow certain warranty exclusions, so some of the above may not apply to you.

17. Limitation of Liability

To the fullest extent permitted by law, Stylement and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, revenue, or business opportunities, arising out of or relating to the Service. To the fullest extent permitted by law, our total liability for all claims relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim, or one hundred U.S. dollars. Nothing in these Terms limits liability that cannot be limited under applicable law, and if you are a consumer, this section does not affect your non-waivable statutory rights.

18. Indemnification

You agree to indemnify and hold harmless Stylement and its owners, employees, and suppliers from any claims, damages, losses, and reasonable costs (including legal fees) arising out of your content, your use of the Service, your violation of these Terms, or your violation of any law or the rights of another. If you are a stylist, this includes claims arising from your services to, and your handling of information about, your clients.

19. Termination

We may suspend or terminate your access if you violate these Terms or misuse the Service, and you may delete your account at any time. On termination, your right to use the Service stops. Sections that by their nature should survive, such as content licenses you granted, disclaimers, limitation of liability, indemnification, and dispute resolution, will survive.

20. Changes to the Service and These Terms

We may change the Service and may update these Terms from time to time. When a change is material, we will take reasonable steps to notify you, such as updating the date above or notifying you in the app. Your continued use of the Service after a change takes effect means you accept the updated Terms.

21. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Before filing a claim, you agree to first contact us so we can try to resolve it informally. Any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in Dallas County, Texas, and you and we consent to the personal jurisdiction of those courts. If you are a consumer, this section does not deprive you of the protection of any mandatory law or of the courts of the country where you live, and it does not override your non-waivable local rights.

22. General

These Terms, together with the Privacy Policy and any plan terms shown at purchase, are the entire agreement between you and us about the Service. If any provision is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent, and we may assign them in connection with a merger, acquisition, or sale of assets. We are not responsible for delays or failures caused by events beyond our reasonable control. We may provide notices to you through the Service or by email, and headings are for convenience only.

23. Contact

For questions about these Terms, or to send a copyright or legal notice:

STYLEMENT LLC
3111 N Houston St, Dallas, TX
hello@stylement.co